At Loveday London we pride ourselves in producing luxurious lingerie and boudoir accessories of the highest quality.

However, if you are unhappy with any of your purchases or would like to make an exchange, please fill in the returns form provided along with your unworn items to the address on the form within 14 days.

We cannot accept any returned items that have been worn or used. When trying on your Loveday London lingerie, please ensure that knickers are tried on over your own. Please return your items in their original packaging with all labels attached.

Loveday London cannot be held responsible for any items lost in transit. We advise using a tracked service and retaining a proof of postage. Items being returned from outside of Europe may incur a customs charge which should be paid by the sender. Please ensure to label your parcel clearly as an exchange or refund to avoid such charges.

Please allow 7 working days for your returns to be processed and a replacement to be dispatched.

If you would like to enquire about deliveries and returns, please contact INFO@LOVEDAYLONDON.COM with any questions you may have.